Experience • Gender • Location • Training • Management • Organization Size • Satisfaction • Contractors/Part-Timers • Canada and Others • Survey Home

As this survey continues to grow, we hope to provide useful information for regions outside the United States. That can only happen with active participation from user assistance professionals around the world.

Canada

We received 23 responses from Canada, representing four provinces. The overall average compensation is $62,212 CAD per year. That is equivalent to approximately $47,252 USD. All of the respondents spent less than 75% of their time on management tasks. Seventeen of the twenty-three respondents were women. The average number of hours worked per week was 40.4 compared to 43.9 for the United States.

International

We received 94 responses from residents of countries other than the United States and Canada. This is 64 more than last year. The annual salaries ranged from $2,400-$120,000 USD. Ten percent of the salaries were less than $17,000 USD. Half of the respondents were women. The women received an average of $10,000 USD less than the men.