User Assistance Resource Directory
  

This comprehensive, up-to-date list is your one-stop link to the brightest and best resources in the Help world—all the tools, contacts, and information you'll need to develop thorough, effective, polished Help projects. You'll find a selection of WritersUA-produced articles in our Archive.

About the Resource Directory

Tools

Provides solutions to authoring Help systems, designing web sites, and managing content, as well as utilities that address specific needs.

Contractors Provides contact information for assistance with development and implementation of online Help systems, documentation, and web sites (Internet, intranet, and extranet).
Training Offers links to education and training resources.
Books A list of popular books for user assistance.
Periodicals A list of magazines and journals for user assistance.
Web Resources Web sites of interest to Help authors, technical communicators, and programmers.
Archive Provides access to previous WinWriters QuickPolls, surveys, articles, reviews, news, and more.

Submit a directory listing

To have your tool or utility listed in our resource directory, please contact Joe Welinske: jjw *at* writersua.com.

To have information about your organization listed in our directory, send us a maximum 50-word description of your services. Also include your postal address, phone, email, and web address to: resource_directory *at* writersua. Type "WritersUA Resource Directory Listing" in the Subject line.

Please email updated or corrected listings to: resource_directory *at* writersua. Type "WritersUA Resource Directory Listing" in the Subject line.

The resource directory is updated bi-monthly.

What's New!
Survey: Skills and Technologies Survey Results Posted
The popular Skills and Technologies Survey measures the elements we value most in our daily user assistance work.
Article: WinANT: A Free DITA Publishing Tool
Tony Self describes WinANT - a free tool for processing DITA documents.
News: Apple Releases Help Authoring Guide
Apple has released an all-new document for help authors who want to ensure their product fits-in on Mac OS X.
Article: Screen Capture Tools Review (Updated)
Matthew Ellison has updated his popular review of screen capture tools. The article describes the important attributes of a capture tool and examines and compares the features of seven popular products.
Article: Using DITA for Help
Tony Self offers up a design analysis for the viability of delivering Help with DITA. This includes an examination of windowing, topic navigation, and content presentation. The article includes a prototype that addresses context mapping using the HTML Help API.

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