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<rss version="2.0"><channel><title>User Assistance News from WritersUA</title><link>http://www.writersua.com/</link><description>WritersUA offers cutting-edge training and information to Technical Writers, Information Analysts and Architects, Documentation Designers, Help Authors, Publication Managers, Documentation Leads, Documentation Contractors, and User Education Specialists. The focus is on software user assistance, which encompasses writing, editing, planning, coding, indexing, testing, programming, localization, and standards development.</description><language>en-us</language><copyright>WinWriters, Inc.</copyright><managingEditor>Joe Welinske</managingEditor><pubDate>Fri, 02 Nov 2007 02:48:41 GMT</pubDate><lastBuildDate>Sun, 17 Aug 2008 20:29:17 GMT</lastBuildDate><image><url>http://www.writersua.com/images/logo_rss_wua.gif</url><title>WritersUA logo image</title><link>http://www.writersua.com</link><description>WritersUA logo image</description></image><item><title>Interviewing SMEs: Make Them Feel Valued</title><link>http://www.writersua.com/articles/SMEs/index.html</link><description>Establishing and maintaining healthy, productive, and mutually rewarding relationships with subject matter experts is imperative to project success. This article by Sherry Shadday and Kyle Draney presents techniques for maintaining such relationships.</description><guid isPermaLink="false">{54145a99-416f-91c3-9ea7-5a7f6198e22}</guid><pubDate>Sun, 17 Aug 2008 20:24:54 GMT</pubDate></item><item><title>Edinburgh UA Conference Approaches</title><link>http://www.uaconference.eu/</link><description>The UA Conference Europe is an annual event produced by Matthew Ellison Consulting in association with WritersUA. The next conference takes place 18th - 19th September in Edinburgh, Scotland.</description><guid isPermaLink="false">{3fcfb7f7-cdbe-b2b8-8f25-9b135a3d2628}</guid><pubDate>Sun, 17 Aug 2008 20:25:11 GMT</pubDate></item><item><title>Editing Modular Documentation: Some Best Practices</title><link>http://www.writersua.com/articles/modular/index.html</link><description>A number of best practices for developing modular documentation are described in this article by Michelle Corbin and Yoel Strimling. The concepts discussed include chunking text, labeling topics, and linking topics to each other.</description><guid isPermaLink="false">{8761d0e9-479c-f1b0-7737-d443a1c14b}</guid><pubDate>Sun, 17 Aug 2008 20:28:28 GMT</pubDate></item><item><title>Seattle Conference: Call for Speakers</title><link>http://www.writersua.com/ohc/callspkr.htm</link><description>The Call for Speakers is on for the 2009 Conference for Software User Assistance to be held in Seattle. The Conference is also seeking participants for the Peer Showcase.</description><guid isPermaLink="false">{3cce23b5-51c7-1cd6-6fb-3cf8e149ac8c}</guid><pubDate>Sun, 17 Aug 2008 20:29:17 GMT</pubDate></item><item><title>Cascading Style Sheets Tips Book Published</title><link>http://www.amazon.com/dp/0615212131?tag=winwriters&amp;camp=15041&amp;creative=373501&amp;link_code=as3</link><description>Scott DeLoach of ClickStart has just published CSS to the Point, quick solutions to over 150 to common questions about using Cascading Style Sheets.</description><guid isPermaLink="false">{88ca4351-68c2-39de-1fa4-5d0c4825df7d}</guid><pubDate>Sun, 17 Aug 2008 20:26:04 GMT</pubDate></item><item><title>Quick Poll</title><link>http://www.writersua.com</link><description>The latest QuickPoll asks: "How often do you ask for user feedback on your user assistance?" Add your own response to the tally! </description><guid isPermaLink="false">{f7a67ac7-93c0-b358-ec2b-4780905015f8}</guid><pubDate>Sun, 15 Jun 2008 15:47:08 GMT</pubDate></item></channel></rss>